What you keep, and what you give up

01

The right you normally have

When you buy from a trader at a distance you can usually change your mind within fourteen days and get your money back, without giving a reason and without anything having gone wrong. It is not a remedy for a fault; it is a right to reconsider.

02

Why a downloaded file is different

That right ends early for digital content that you asked to receive straight away. Once the download begins, the thing you would be returning is already in your hands and cannot be taken back — so the law lets a trader deliver immediately only if you have first asked for it and been told, in these words, that doing so ends the fourteen days.

That is what the two tick boxes at checkout are. They are not administrative: ticking them is the act that ends the right.

You ask for immediate delivery

You want the files now rather than after fourteen days

You acknowledge what that costs

You understand that the fourteen-day right to withdraw ends once the download begins, and you will not get it back

03

Said plainly

If you tick both boxes and download the files, you cannot then change your mind and ask for the money back simply because you would rather not have bought it. That is the whole of what you are giving up, and it is worth being sure before you click rather than finding out afterwards.

04

What you keep, whatever you tick

Giving up the right to reconsider is not giving up the right to get what you paid for. None of the following is affected, and no term of ours can reduce them.

• The file has to work, and to be the session the page described.
• It has to match what was advertised — the length, the beat, the carrier, and the formats.
• If it is faulty, wrong, or never arrives, you are entitled to a remedy: a working file, or your money back.
• You keep every right your national consumer law gives you, including the right to complain to your own consumer authority or court.

05

What you get instead

There is no way to buy here without accepting immediate delivery — every purchase is delivered at once, so the waiver is part of every purchase. Rather than leave it there, we give you something in its place, and it is written into the terms rather than offered case by case.

If you have not downloaded the files, you can have your money back within thirty days of buying. You do not need a reason and you do not need to argue: whether a file was fetched is a fact we can check, so the answer does not depend on how convincing you are.

That is deliberately longer than the fourteen days you gave up, and the condition is the honest part — once the files are on your machine they cannot be given back, which is the whole reason the statutory right ends there in the first place.

If you have not downloaded

Full refund within thirty days, no reason required

If you have downloaded

The statutory right has ended, and a fault is still a fault — see below

Who to ask

Write to us. The payment sits with Polar as seller of record, and we deal with them so you do not have to

06

Version and record

The version of this notice you agreed to is recorded with your purchase, so what you were told is recoverable later rather than being whatever this page says today.

Version

2026-08-30-draft